Job Description
•Job Title / Role: Service Delivery Manager
•Key Skills: On-premises Datacenter environments, Cloud Operations
•Experience: 10- 18 years
•Location: Greater Noida
•We at Coforge are seeking “Service Delivery Manager” with the following skill-set:
Role Overview:
The Technical Service Delivery Manager will be responsible for delivery of IT Infrastructure services to global customers. This includes managing Data Center operations, End User Computing, Cloud platforms, Security, Networks, and associated Tools. The role requires strong leadership in customer engagement, service management, people management, budgets, contract compliance, organizational initiatives, audits, SLAs and continual service improvement (CSI).
Responsibilities:
1. Service Management & Delivery:
- Ensure the effective delivery of services to clients by managing resources, processes, and service delivery teams.
- Monitor and report on key performance indicators (KPIs) and service-level agre...
•Key Skills: On-premises Datacenter environments, Cloud Operations
•Experience: 10- 18 years
•Location: Greater Noida
•We at Coforge are seeking “Service Delivery Manager” with the following skill-set:
Role Overview:
The Technical Service Delivery Manager will be responsible for delivery of IT Infrastructure services to global customers. This includes managing Data Center operations, End User Computing, Cloud platforms, Security, Networks, and associated Tools. The role requires strong leadership in customer engagement, service management, people management, budgets, contract compliance, organizational initiatives, audits, SLAs and continual service improvement (CSI).
Responsibilities:
1. Service Management & Delivery:
- Ensure the effective delivery of services to clients by managing resources, processes, and service delivery teams.
- Monitor and report on key performance indicators (KPIs) and service-level agre...
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