Job Description

  • Lead service excellence across customer-facing digital platforms

  • Drive operational improvements in a collaborative tech environment

  • Hybrid working with flexible leave options

  • Sydney/Melbourne/Brisbane location

    • About the role


    As a Service Delivery Specialist, you’ll contribute to the seamless performance of IT applications across our Digital Experience Platform. You’ll work closely with internal teams and external partners to ensure systems run efficiently, meet business needs, and align with ITIL and SIAM practices.


    This role requires participation in the on-call support roster.


    What you'll do

  • Manage software vulnerability analysis and ensure compliance across APIs and web applications.

  • Build automation and develop scripts to enhance reporting and data analysis for Security Vulnerabilities management.

  • Guide operational teams to deliver consistent service ma...

    • Apply for this Position

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