Service Delivery Team Manager

Hiring Technology Roles | DDI Certified Analyst

At OpsWerks, we believe service delivery is more than just metrics and uptime—it’s about people, purpose, and progress.

As a Service Delivery Team Manager , you will grow the leaders who build strong teams. You’ll work closely with Service Delivery Team Leads and their SRE teams, helping them succeed in delivering high‑impact support to partners while developing as thoughtful, capable leaders.

You set the tone not just in operations, but in culture. You’re someone who leads by example—showing what it means to live out our BVMMs (Beliefs, Vision, Mission, and Methods) through clear communication, strong follow‑through, and a deep sense of care for your team and customers.

Key Responsibilities

• Manage a team of Service Delivery Team Leaders and indirectly support the SRE teams across multiple customer environments
• Align operations with customer goals and ensure consistent deli...