Job Description

We are currently looking for Service Design Lead for our UAE operations with the following Skill set and terms & conditions.

TECHNICAL SKILLS & KNOWLEDGE
  • Proven experience in service design journey mapping service blueprinting and experience strategy.
  • Skilled in facilitation co-creation and stakeholder engagement.
  • Expertise in Figma Miro Adobe Creative Suite and prototyping tools.
  • Strong understanding of service design systems and frameworks.
  • Familiarity with Agile and cross-functional service development.
  • Experience conducting user research service prototyping and usability testing.
PREVIOUS EXPERIENCE
  • 48 years of experience in service design or related fields.
  • Experience leading complex cross-channel service projects from discovery to delivery.
  • Bachelors degree in Design Service Design HCI or a related field (Masters preferred).
  • Prior experience working in multinati...

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