Service Designer - 5G Enabled Solutions

What you’ll be doing

• Designing optimal service models for complex and non‑standard customer solutions, from requirements definition to pricing and forecasting.
• Leading the service design workstream within bid teams, producing high‑quality proposal documents and aligning third‑party service components.
• Building strong senior‑level customer relationships, providing trusted service‑strategy leadership and influencing operational decisions.
• Negotiating service components such as SLAs and contractual schedules with customers and partners.
• Bringing innovation to service design by applying deep knowledge of BT’s products, services, and industry best practice.
• Collaborating with multiple internal teams—Managed Service, Finance, Legal, Security, Commercial, Service Delivery, Service Management—to shape and agree service models.
• Contributing to continuous improvement by enhancing design methodologies, policies, and processes across the Service Desi...