Job Description

About Centific

At Centific, people are at the center of our culture.We constantly seek out opportunities for people to enhance their skills,

and emphasize work-life balance for all our employees.We believe that competition can bring out the very best in people

– from our annual creative film and speech contests to our weekly office game tournaments,we mix work and play to engage our people and help our clients succeed.

About Job

  • Technical Support:Providing technical assistance to users via phone, email, or chat for issues related to products. This would involve troubleshooting problems, diagnosing issues, and offering solutions.
  • Customer Service:Delivering excellent customer service by being patient, courteous, and helpful. This includes clearly understanding user issues and explaining solutions in an easy-to-understand manner.
  • Ticketing System:Utilizing a ticketing system to document user concerns, tr...

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