Job Description

🌟 We're Hiring: Service Desk Agent! 🌟


We are seeking a dedicated and customer-focused Service Desk Agent to join our team in Singapore. The ideal candidate will have a passion for providing exceptional support, solving technical issues, and ensuring user satisfaction while maintaining effective communication with clients.



📍 Location: Singapore, Singapore

⏰ Work Mode: Work From Office

💼 Role: Service Desk Agent


What You'll Do:

Primary Scope
  1. Assign Incidents to the On-site Team and track incidents to closure.
  2. Perform case appointment and manage the Call Agents.
  3. Review agents daily ageing tickets
  4. Perform Desktop Support services that include receiving, prioritizing, documenting ...

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