Service Desk Analyst

If you are looking for a meaningful career where people work and act with passion, rethink the existing and always strive to find the best solution - you have come to the right place. We develop future technologies to relentlessly make supply chains better.

We are a leader in supply chain software solutions, helping organizations streamline operations, reduce costs, and improve efficiency.

At Infios, our Tier 1 Service Desk Analysts are the first point of contact, providing exceptional support for our global customers using our Supply Chain Software products.

Please submit resumes in English. Strong English speaking and writing communication skills are required.
What a Day In The Life Looks Like

• Provide frontline support via phone and ticketing systems to resolve software-related issues.
• Gather key details to assess and triage cases to the appropriate internal teams.
• Maintain accurate, detailed documentation within the ticketing ...