Job Description
Are you a tech-savvy problem solver with a passion for customer service? We are looking for a Service Desk Analyst (Level 1) to join our growing team in Barranquilla, Colombia
As the first point of contact for technical support, you will play a vital role in ensuring our users stay connected and productive. If you have an advanced level of English and love helping others navigate IT challenges, we want to meet you
What We Offer
Monthly Salary: $ COP.
Contract Type: Indefinite term (Contrato a término indefinido) – all legal benefits included.
Work Mode: Hybrid (2 days at the office / 3 days at home).
Note: Night shift is 100% at home
Location: Barranquilla, Atlántico.
Start Date: March 16th, 2026.
Shifts Available
We have two different positions opened:
Night Shift: 12:00 AM – 9:00 AM
Mid-Day Shift: 12:00 PM – 9:00 PM
Key Responsibilities
Provide first-level technical support via phone, chat, and email.
Troubleshoot hardware, software, and c...
As the first point of contact for technical support, you will play a vital role in ensuring our users stay connected and productive. If you have an advanced level of English and love helping others navigate IT challenges, we want to meet you
What We Offer
Monthly Salary: $ COP.
Contract Type: Indefinite term (Contrato a término indefinido) – all legal benefits included.
Work Mode: Hybrid (2 days at the office / 3 days at home).
Note: Night shift is 100% at home
Location: Barranquilla, Atlántico.
Start Date: March 16th, 2026.
Shifts Available
We have two different positions opened:
Night Shift: 12:00 AM – 9:00 AM
Mid-Day Shift: 12:00 PM – 9:00 PM
Key Responsibilities
Provide first-level technical support via phone, chat, and email.
Troubleshoot hardware, software, and c...
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