Job Description

Role - Service Desk Analyst (Walkin Drive)

Years of Experience - 4 to 6 years

Location - Pune (Pune - Tata Consultancy Services Ltd., Sahyadri Park 2,EZ, Rajiv Gandhi Infotech Park, Hinjawadi, Phase-III, Pune - 411057)


  • IT Service Desk Operations
  • Atleast 3 years of experience handling Service Desk services.
  • Fluency in English (Reading, Writing, Speaking)
  • Understand and responds in Business Communications
  • Good Managerial Skill
  • Understanding and knowledge on IT Infrastructure.
  • Work in any shift (24*7)
  • Good-to-Have
  • ITIL Knowledge
  • Understanding and knowledge on IT Infrastructure.
  • Responsibility
  • Act as Single point of contact as Customer Global Service Desk
  • A significant responsibility of Service Desk Analysts is to manage support requests th...

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