Job Description
A service desk is the single point of contact for IT support.
It handles user issues, requests, and incidents.
The service desk provides technical assistance to employees.
It logs, tracks, and resolves reported problems.
Service desks follow ITIL o...
It handles user issues, requests, and incidents.
The service desk provides technical assistance to employees.
It logs, tracks, and resolves reported problems.
Service desks follow ITIL o...
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