Service Desk Coordinator

Bloom Recruitment is in search of a Service Desk Coordinator to join our client’s fast-growing team as soon as possible.

Our client is a national Managed Service Provider and a TSXV Top 50 company, delivering leading IT solutions to businesses across Canada for over 30 years. Their service offerings span managed networks, cybersecurity, data protection, backup, colocation, and related cloud services.

As the organization continues to grow rapidly, they are making strategic investments in people, systems, and processes to support increased service demand while maintaining a consistently high standard of client experience. With an expanding customer base and internal technical teams, they are seeking a highly organized, service focused Service Desk Coordinator to support day to day service operations and act as a key point of coordination between clients and technical teams.

POSITION SUMMARY:

Reporting to the Service ...