Service Desk Engineer (Level 2)

About the role

We are excited to welcome an energetic and motivated Level 2 Service Desk Engineer to our team. This full-time role will be based within our Perth office in Osborne Park where you will provide a mix of remote support to our clients nationwide and occasional on-site support to our Perth-based clients.

The role offers a diverse workload servicing a range of professional service clients, working with a multitude of technologies, ensuring that no two days are the same. This role will suit an efficient, customer-focused engineer looking to grow with us as we expand our national presence.

Responsibilities

• Delivering exceptional customer service support to a variety of environments
• Providing support for a mix of servers, workstations, applications, and Microsoft 365 environments
• Liaise with a range of users, suppliers, software, and hardware vendors to ensure an optimal outcome for our clients
• Ensure ...