Job Description

A forward-thinking technology firm in Perth is seeking a Service Team Lead/Manager to oversee their service desk operations. The ideal candidate will manage a team of Level 1 engineers, ensure client satisfaction, and uphold operational standards. This role demands strong leadership skills, technical grounding in Microsoft Stack, and the ability to handle client escalations calmly. Joining this award-winning team offers a clear career path and a commitment to doing things right the first time.
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