Job Description

A global technology services provider is seeking a Team & Knowledge Manager to oversee the Service Desk operations in Metro Manila. Responsibilities include leading daily operations, managing a team, developing knowledge content, and ensuring SLA performance. Candidates should have 3–5+ years in IT Operations and a Bachelor's degree in IT or Business. The role offers a dynamic work schedule, requiring flexibility for shifting hours, including potential graveyard shifts. Competitive compensation awaits the ideal candidate.
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