Service Desk Manager

  About the Opportunity:

• Cloud Security Services is currently looking for a Service Desk Project Manager for our client.


• Our client requires a Service Desk Project Manager to support their Information Security Function Demand Management processes including request intake, evaluation, assessment and prioritization, alignment to capacity and resources and stakeholder communication.
• This is a 6-month remote project.

Responsibilities:

• •Provide project management support for Demand Management and coordinate with key stakeholders on all aspects of the Demand Request Lifecycle. •Demand Request Lifecycle Support, including Request intake and documentation oFeasibility AssessmentBusiness driver and business value Alignment to strategy Prioritization Technical requirements Resourcing requirements Cost oResource and capacity alignment oStakeholder engagement and communication oStakeholder decisions •Facilitation of ...