Service Desk Pro - First-Call IT Support & SLAs

An IT service provider is seeking a Service Desk Analyst based in Taguig, Philippines. The role involves managing service desk channels, providing IT support, and resolving technical issues for users and clients. Ideal candidates should possess 1-3 years of experience in a similar role, with strong communication skills and the ability to work independently. This position is vital for maintaining operational performance and ensuring user satisfaction. Applicants are encouraged to apply early as the job may close before the stated closing date.
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