Service Desk Specialist

We are seeking a dedicated and detail-oriented Service Desk Specialist to join our dynamic team.

In this role, you will be responsible for ensuring seamless user compliance and support processes, all while delivering exceptional customer service. You will play a critical role in maintaining operational excellence, assisting a global user base, and fostering a positive user experience.

If you are passionate about delivering exceptional support and are ready to make a global impact, we would love to hear from you!

Responsibilities

• Manage user compliance and verification processes by enforcing platform terms of service, conducting phone verification for new users, and overseeing account approval workflows
• Actively monitor legal compliance procedures and take necessary steps to ensure all user activities and platform operations comply with established regulations
• Handle user complaints and escalations...