Job Description

Exponential-e

Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company.


We’re a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do.

This role will involve shift work - (2 early shifts, 7am - 7pm, 2 late shifts, 12pm - 12am, 4 days off)

Overall purpose of the job:

  • Provide the primary point of contact for Exponential-e Customers to record all issues and requests.

  • Provide controlled triage to manage a...

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