Job Description
Overview:
Six Flags is seeking a **Service Desk** **Technician** at our office in **Charlotte, NC** . This position is responsible for installing, configuring, and upgrading desktop, laptop, and equipment. Also will be responsible for diagnosing and troubleshooting hardware and software problems. Performing network adminsitration/maintenance with active directory. Monitors network and servers. Responds to helpdesk calls and tickets in a timely manner.
Responsibilities:
+ Providing support to users and being the first point of contact. Answering the Helpdesk line to assist end-users with questions and problems related to Hardware, Software and Network related inquiries. Utilize the helpdesk system, emails, and over the phone communication for response to end users.
+ Install, configure, support, update and manage desktops, laptops, tablets, mobile devices and maintains computer software and hardware to ensure usability for end-users.
+ Troubleshoot and di...
Six Flags is seeking a **Service Desk** **Technician** at our office in **Charlotte, NC** . This position is responsible for installing, configuring, and upgrading desktop, laptop, and equipment. Also will be responsible for diagnosing and troubleshooting hardware and software problems. Performing network adminsitration/maintenance with active directory. Monitors network and servers. Responds to helpdesk calls and tickets in a timely manner.
Responsibilities:
+ Providing support to users and being the first point of contact. Answering the Helpdesk line to assist end-users with questions and problems related to Hardware, Software and Network related inquiries. Utilize the helpdesk system, emails, and over the phone communication for response to end users.
+ Install, configure, support, update and manage desktops, laptops, tablets, mobile devices and maintains computer software and hardware to ensure usability for end-users.
+ Troubleshoot and di...
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