Job Description

Service Desk Technician

Apply now Job no: WWREQ0032435
Employment type: Full Time
Location: Perth, Fremantle
Categories: Administration & Support, Service Desk & IT Support

About The Role


We’re on the lookout for talented Service Desk Technician to join our company. Our technicians make use of their established skills within a fast-paced environment. Working on real time IT-related issues and requests received through the business whilst upholding Kinetic IT’s reputation for delivering beyond customer expectations. 


Responsibilities will include:

  • Troubleshooting & investigating IT-related issues over the phone

  • Deliver a high-level of proactive and cooperative customer service

  • Log & resolve IT tickets and escalating to cross-functional teams as required

  • Collaborating with other vendors and service providers

  • Shar...

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