Job Description
Service Desk Technician
***100% remote
***Pacific or Mountain Time Zone work hours
Technical Skill
+ Help Desk
+ End-User Support
+ Active Directory
+ MS Office
+ Troubleshooting
+ Applications
+ Software
+ Ticketing System
Overview
We are hiring a Tier 1 Service Desk Technician to support a growing non-profit, education agency. The company works to expand educational opportunities for low-income populations. Qualified candidates will own enterprise experience at a Tier 1 level and the ability to work across departments to troubleshoot, triage, and resolve technical issues for educators and support staff.
Description
+ Provide first-level support for service & incident requests
+ Respond to tech inquiries via ticket system, online chats, over the phone or perform remote sessions
+ Provide quick and effective assistance with information technology systems
+...
***100% remote
***Pacific or Mountain Time Zone work hours
Technical Skill
+ Help Desk
+ End-User Support
+ Active Directory
+ MS Office
+ Troubleshooting
+ Applications
+ Software
+ Ticketing System
Overview
We are hiring a Tier 1 Service Desk Technician to support a growing non-profit, education agency. The company works to expand educational opportunities for low-income populations. Qualified candidates will own enterprise experience at a Tier 1 level and the ability to work across departments to troubleshoot, triage, and resolve technical issues for educators and support staff.
Description
+ Provide first-level support for service & incident requests
+ Respond to tech inquiries via ticket system, online chats, over the phone or perform remote sessions
+ Provide quick and effective assistance with information technology systems
+...
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