Job Description
Job Title: Service Desk Technician Level
Onsite - Irving Tx ( days a week onsite, no remote)
Length: months + contract
Pay Rate: $ - $ hourly
Work Authorization: Authorized to work in the United States without the need of sponsorship. (Either now or in the future)
Position Summary
The Service Desk Technician supports my clients digital workforce by delivering technical support across North American operations.
This role is responsible for resolving complex incidents and service requests, supporting critical business applications, and ensuring a high-quality IT experience for employees in offices, plants, terminals, and field environments. The technician works within my clients global IT framework to help enable operational excellence, safety, and business continuity.
Key Responsibilities
Technical Support & Troubleshooting
Diagnose a...
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