Job Description
Service Desk TechnicianPosition Overview
A Service Desk Technician is needed to support a fast‑paced operations environment by providing high‑quality customer service and technical troubleshooting for our client in Portland, Oregon. This role involves handling incoming support calls, assisting with hardware issues, and supporting service desk activities related to kiosk‑based systems. The ideal candidate is calm under pressure, detail‑oriented, and eager to learn.
This is an on‑site position within a close‑knit team and offers long‑term growth potential in a rapidly expanding organization.
Key Responsibilities
+ Deliver professional, accurate, and efficient support for incoming calls from customers and field operations teams.
+ Troubleshoot hardware issues and assist with service desk tasks related to kiosk systems.
+ Serve as a backup operator to help maintain system integrity.
+ Monitor system alerts, error logs, and communication networks...
A Service Desk Technician is needed to support a fast‑paced operations environment by providing high‑quality customer service and technical troubleshooting for our client in Portland, Oregon. This role involves handling incoming support calls, assisting with hardware issues, and supporting service desk activities related to kiosk‑based systems. The ideal candidate is calm under pressure, detail‑oriented, and eager to learn.
This is an on‑site position within a close‑knit team and offers long‑term growth potential in a rapidly expanding organization.
Key Responsibilities
+ Deliver professional, accurate, and efficient support for incoming calls from customers and field operations teams.
+ Troubleshoot hardware issues and assist with service desk tasks related to kiosk systems.
+ Serve as a backup operator to help maintain system integrity.
+ Monitor system alerts, error logs, and communication networks...
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