Job Description

Overview





***This position will be physically located in the Philippines in support of LOGCAP***







Under the supervision of the Facilities Maintenance Operations Supervisor, the Service Desk Technician is responsible for providing customer service support to tenant units and personnel by obtaining, inputting, analyzing, and verifying the accuracy of work order information in a timely manner. The Service Desk Technician is responsible for populating USG Automated Information Systems as required or IBM Maximo system. The Service Desk Technician position reports to the Facilities Maintenance Operations Supervisor for the execution of the day-to-day operation of the Consolidated Service Center.



Responsibilities





This position description is subject to change at any time as needed to meet the requirements of the program or company.





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