Service Engineer

Job Descriptions:

Customer Support & Technical Advisory (40%)

• Build and maintain strong relationships with customers to understand and resolve technical issues.
• Respond to internal and external requests using engineering knowledge and analytical skills.
• Prepare and present technical instructions, procedures, reports, specifications, and proposals.
• Communicate proactively to implement technical updates that enhance plant performance.
• Identify potential equipment issues via remote monitoring and collaborate on preventive or corrective actions.
• Analyze and report RAM (Reliability, Availability, Maintainability) data and other KPIs; recommend corrective actions.
• Support aftermarket sales opportunities.
• Travel to customer sites in Singapore for project or technical meetings.

Maintenance Coordination (40%)

• Collaborate with internal and external stakeholders, including service engine...