Job Description

Job Summary

:

Micro-Poise is currently seeking an experienced Service Engineer. The Service Engineer performs the installation and commission of equipment. Troubleshoots and repairs mechanical problems and/or hardware and software control programming, which includes control circuits, electronics, and P.C. Boards. All machines are PC or PLC-controlled; some machines are linked to the customer’s IT network for host system communications.

Key Responsibilities & Accountabilities:

  • Provide service, including machine installation and startup, warranty service, training, and machine upgrades at customer’s site

  • Perform functional confirmation and testing to obtain customer acceptance

  • Supply technical support for customers, including answering customers’ phone calls and emails for technical issues

  • Assist Aftermarket sales team with sales of upgrades or spare parts

  • Provide feedback on production, quality, ...

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