Service Engineer

Location: Kilmarnock

Salary: £38,000 per annum (includes shift allowance)

Working Hours: Monday to Friday, Day Shift

About the Role

This role is customer-facing and requires a strong technical background, excellent communication skills, and a commitment to delivering high-quality service.

The successful candidate will be responsible for maintaining and improving machine performance, ensuring minimal downtime, and delivering a professional engineering service that meets or exceeds customer expectations.

Key Responsibilities

• Deliver professional on-site engineering support to customers
• Ensure equipment performance meets agreed service levels
• Carry out corrective, planned, and preventative maintenance in line with OEM requirements
• Diagnose and resolve breakdowns efficiently, aiming for first-time fixes
• Maintain high levels of customer satisfaction through daily inter...