Job Description

Overview

Description - Perform complex and technically demanding support of Elekta Hardware System and associated Software. The position requires professional representation between the customer and the company in all aspects of customer relations.

Responsibilities

  • Conduct Servicing in area of responsibility
  • Liaison and customer support representative for the local region for Service support
  • Provide phone and email support, technical advice & ECSC support as appropriate to customers
  • Able to complete all Technical Responsibilities
  • Independently perform routine troubleshooting and repairs on the designated modality while working within the escalation procedure
  • Carry out the Field Change Orders, Safety Checks / Modifications, as instructed by the Elekta Product Supply Centre for the installed systems
  • Perform routine calibrations and preventative maintenance on their designated modality and se...

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