Job Description
What you will do
Manage installations of filling lines - prepare customer site, set up the machine, build conveyors and provide support during the installation, Plan, coordinate and execute the planned preventive maintenance activities to a high standard and in line with agreed procedures. Ensure effective and reliable operation of Tetra Pak line equipment, reinstate the equipment into the production environment. Analyze, troubleshoot and resolve technical malfunctions and breakdowns. Conduct basic root cause analysis of the problem to ensure rapid resolution and/or escalation to appropriate colleagues. Reduce customers’ operational cost, ensure a high level of customer satisfaction by providing high quality services. Support product creation and life-cycle management. Handle simple claims and provide technical support and guidance to escalated claims according to the claims processes, including root cause analysis. Maintain accurate service reporting. Report Facts & Figures/escalates through the software tools Tetra Pak provides. Work in accordance with all safety regulations and requirements. Understand the importance of product quality and ensure a safe working culture in the team. We believe you have
Bachelor’s degree or above in mechanical or electrical engineering. Valid Mechanical and Electrical License. High level of Greek and English language knowledge in written and verbally. 3 years of practical experience in similar duties with good hands-on skills. Skills in Automation and work experience in PLC programming. Genuine interest in techniques and customer service with focus on quality Willingness to travel: c. 70-90% of working time is required on customer sites (mainly in Greece, occasionally abroad). Results oriented, accountable and team player attitude. Dynamic, result-oriented with the ability to work independently. Proactive, customer-first mindset, great communicator.We Offer You A variety of exciting challenges with ample opportunities for development and training in a truly global landscapeA culture that pioneers a spirit of innovation where our industry experts drive visible resultsAn equal opportunity employment experience that values diversity and inclusionMarket competitive compensation and benefits with flexible working arrangements
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