Job Description

What you will do


  • Manage installations of filling lines - prepare customer site, set up the machine, build conveyors and provide support during the installation, 

  • Plan, coordinate and execute the planned preventive maintenance activities to a high standard and in line with agreed procedures. 

  • Ensure effective and reliable operation of Tetra Pak line equipment, reinstate the equipment into the production environment. 

  • Analyze, troubleshoot and resolve technical malfunctions and breakdowns. 

  • Conduct basic root cause analysis of the problem to ensure rapid resolution and/or escalation to appropriate colleagues. 

  • Reduce customers’ operational cost, ensure a high level of customer satisfaction by providing high quality services. 

  • Support product creation and life-cycle management. 

  • Handle simple claims and provide technical support and guidance to escalated claims according to the claims processes, including root cause analysis. 

  • Maintain accurate service reporting. 

  • Report Facts & Figures/escalates through the software tools Tetra Pak provides. 

  • Work in accordance with all safety regulations and requirements. Understand the importance of product quality and ensure a safe working culture in the team. 

  • We believe you have

  • Bachelor’s degree or above in mechanical or electrical engineering. 

  • Valid Mechanical and Electrical License

  • High level of Greek and English language knowledge in written and verbally. 

  • 3 years of practical experience in similar duties with good hands-on skills. 

  • Skills in Automation and work experience in PLC programming. 

  • Genuine interest in techniques and customer service with focus on quality 

  • Willingness to travel: c. 70-90% of working time is required on customer sites (mainly in Greece, occasionally abroad). 

  • Results oriented, accountable and team player attitude. 

  • Dynamic, result-oriented with the ability to work independently. 

  • Proactive, customer-first mindset, great communicator.

  • We Offer You
  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape

  • A culture that pioneers a spirit of innovation where our industry experts drive visible results

  • An equal opportunity employment experience that values diversity and inclusion

  • Market competitive compensation and benefits with flexible working arrangements
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