Job Description

Job Description
Role Responsibilities:
- Visit client sites to provide equipment servicing and maintenance
- Address customer complaints and resolve technical issues promptly
- Manage warranty claims and documentation
- Coordinate with internal teams for parts and technical support
Key Deliverables:
- Timely resolution of service calls at field locations
- Accurate reporting of service visits and warranty activities
- Positive customer feedback and reduced complaint recurrence
- Maintenance of service tools and adherence to safety protocols

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