Job Description

SERVICE

Hyderabad

Posted 4 years ago

Roles And Resposibilities

  • The Engineer, before attending the allotted Call on Installation, Warranty, Service or for One-time- calibration, will contact the Customer, for giving information and for getting confirmation on his arrival.
  • Before attending the allotted call, he will collect information about Call Login ID, Model, Sl.No., PO No., and Inv. No. of the instrument, from the concerned colleague who has informed about the Call.
  • The call attending Engineer, after attending the call, will give feed back to the concerned Colleague who has sent information about allotment of the call, under copies to all Managers.
  • The concerned Engineer who is attending on the allotted call may seek the guidance / help of other senior colleagues / Managers in case of rectification of the instrument could not have been done.
  • Performing the Operational Verification and mai...

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