Service Facilitator

As a Service Facilitator at District 360, you will play a crucial role in ensuring the seamless delivery of services to our participants. Your primary responsibilities will include coordinating with various departments to meet service requirements, managing participant relationships, and ensuring that all services are provided in a timely and efficient manner. You will work closely with the Service Delivery Manager to identify areas for process improvement and help implement new strategies that enhance service efficiency. The ideal candidate will possess strong organisational skills, excellent communication abilities, and a customer-focused mindset. This role offers an opportunity to directly impact client satisfaction and contribute to the overall success of the organisation.

Requirements

Key Responsibilities

Participant Engagement: Work with participants and their support team to achieve their goals in line with their NDIS plan. Guide...