Job Description

SIAM & Major Incident Management Lead / Manager

📍 Location: Ahmedabad (Work from Office / Hybrid)

🕒 Experience: 6+ Years (SIAM / ITSM / Service Operations)

💼 Employment Type: Full-Time

Job Summary

We are looking for an experienced SIAM & Major Incident Management Lead to manage multi-vendor IT environments and ensure rapid resolution of high-impact incidents. The role focuses on service integration, operational governance, incident coordination, and continuous service improvement.

The candidate will act as a single point of control during major incidents and ensure seamless collaboration between internal teams and external service providers.


Key Responsibilities1. SIAM (Service Integration & Management) Responsibilities
  • Manage and govern multiple IT service providers u...

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