Job Description

We at Jio are hiring for Home Connect Master Supervisor -
Palghar
Badlapur
Bhiwandi
Ulhasnagar
Virar
Sangamner - Ahmednagar
Nagpur
Chalisgaon -Jalgaon
Nashik
Pune - Ambegaon, Bibwewadi, Hadapsar
Amravati
Dhule
Chandrapur
Kolhapur
Key requirements are
1. Graduation or Diploma( ECE / Telecommunication/ IT/ CS)
2. Experience of 5-8 years
Job Description
1. Drive home connect and care operations in the assigned territory
2. Source and train technicians by teeing up with target colleges
3. Conduct classroom and on the job trainings for technicians
4. Mentor and guide technicians to enhance productivity
5. Ensure zero defect execution of home connect activity
6. Drive home connect installation and fault repair related SLA
7. Ensure customer satisfaction
8. Ensure adherence to processes as per company defined SLAs
Skills and Competencies
1. Product service knowledge
2. Knowledge of IT tools usage
3. Spea...

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