Service Management Architect

Looking for Immediate joiners

Roles and Responsibilities: :Domain Architecture & Capability Development,Service Management Framework & Operating Model Alignment,Information & Data Architecture,Integration & Interaction Model,Governance, Standards & Compliance,Stakeholder Collaboration & Influence,Define and maintain the SM&O domain architecture,Translate frameworks such as ITIL 4, SRE, ITOM, and DevOps into practical, domain-aligned architectures,Define and maintain core information models,Define interaction patterns between the SM&O domain and neighboring domains,Contribute to architectural governance forums, design authorities, and roadmap reviews,Engage with Range, Supply, Retail Concept, Operations Management, and franchisees to create alignment on SM&O capabilities

Job Description: The Domain Architect shapes and evolves the architecture for the Service Management & Operations domain. The role ensur...