Service Management, Associate

BCS is a wholly owned subsidiary of NETS and part of the NETS Group. It manages and operates the clearing and payment infrastructure for the Singapore Automated Clearing House. This includes services such as Fast and Secure Transfers (FAST), Inter-bank GIRO (IBG), Cheque Truncation System (CTS), PayNow and SGQR Central Repository.

Team and Position Summary

BCS Service Hub division serves as the primary industry contact, ensures seamless participant onboarding, enables user services, manages monitoring and alerts, handles user querincident reporting and oversees certificate authority management, all with a strong commitment to operational excellence.
The Associate plays a crucial role in enabling participant services and ensuring uninterrupted service availability and business resiliency through collaboration with Technology and Product Divisions. He/she also partners with Line 2 and Line 3 support to uphold SOPs, Policies, and Regulatory standards, and directly ...