Job Description
Service Management Functional ITIL Consultant
Technology Global Capability Center (GCC) – Hyderabad, India
Role Details
Position: Service Management Functional ITIL Consultant
Location: Hyderabad, Telangana, India
Department: Global Technology Services (or relevant department)
Reports To: Head of Infrastructure
1. Function Context
1.1 Positioning
Position: Service Management Functional ITIL Consultant
Supervisory Role: No
1.2 Purpose of the Role
ArcelorMittal is seeking an experienced Functional ITIL Consultant with expertise in ServiceNow ITSM Pro to lead key initiatives related to onboarding new organizations and deploying service management projects.
The role focuses on integrating new business units into the ITSM framework by leveraging the advanced capabilities of ServiceNow ITSM Pro to enhance service delivery, automate processes, and improve user experience. This position requires strong project management skills, a deep understan...
Technology Global Capability Center (GCC) – Hyderabad, India
Role Details
Position: Service Management Functional ITIL Consultant
Location: Hyderabad, Telangana, India
Department: Global Technology Services (or relevant department)
Reports To: Head of Infrastructure
1. Function Context
1.1 Positioning
Position: Service Management Functional ITIL Consultant
Supervisory Role: No
1.2 Purpose of the Role
ArcelorMittal is seeking an experienced Functional ITIL Consultant with expertise in ServiceNow ITSM Pro to lead key initiatives related to onboarding new organizations and deploying service management projects.
The role focuses on integrating new business units into the ITSM framework by leveraging the advanced capabilities of ServiceNow ITSM Pro to enhance service delivery, automate processes, and improve user experience. This position requires strong project management skills, a deep understan...
Apply for this Position
Ready to join ArcelorMittal Global Business & Technologies? Click the button below to submit your application.
Submit Application