Service Manager

* Assign and schedule work duties to auto service staff according to individual skill level.* Serve all automotive service needs of customers.* Oversee the hiring and training of an effective auto service team.* Ensure high teammate retention.* Maintain compliance with quality standards.* Ensure exceptional customer satisfaction and retention by effectively managing all aspects of customer interactions, including proactive communication, issue resolution, and follow-up.* Serve as the primary point of contact for customer inquiries, feedback, and concerns, utilizing strong interpersonal skills and automotive expertise to foster long-term relationships and loyalty.* Develop understanding of business operations in the automotive service environment from proficient management of paperwork and customer interactions to financial transactions and adherence to company policies and standards. Use this expertise to enhance efficiency and ensure seamless store operations.* Drive sales through pro...