Job Description
Overview
At HSBC, our mission is to open up a world of opportunity, leveraging our unique expertise and capabilities to benefit over 40 million customers globally. We unite people, ideas, and capital to foster progress and growth, aiming to create a better world for our customers, employees, investors, communities, and the planet.
Client Connectivity Solutions
Client Connectivity delivers technology solutions to the Corporate and Institutional Banking (CIB) sector. As a leading international commercial, trade, and payments bank, we support millions of businesses across more than 50 markets. The Service Manager is pivotal in collaborating with the regional production support team to manage major incidents affecting business operations, ensuring swift restoration of IT services. This role requires engaging with senior stakeholders in both business and IT (Directors/Managing Directors) with clear and effective communication.
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