Job Description

 

Full-Time Service Manager


Job Description

  • Basic Salary £40,000 Depending on managerial experience
  • Bonus £14,000 OTE
  • Monday - Friday 8.00 am to 5.30 pm
  • Every other Saturday morning - workload dependent
 

The Service Manager is responsible for the overall management of the service department. This includes overseeing the day-to-day operations, managing the team of technicians, and ensuring that customers receive the highest level of service.

 

Responsibilities:

  • Oversee the day-to-day operations of the service department
  • Manage the team of technicians
  • Ensure that customers receive the highest level of service
  • Develop and implement service policies and procedures
  • Monitor and evaluate the performance of the service department
  • Resolve customer complaints
  • Maintain relationships with vendors and suppliers
  • Continually improve the e...

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