Service Manager - Hybrid Cloud Storage

As a Service Manager for Hybrid Cloud Storage, you will:

• Service Management: Oversee the planning, delivery, and management of hybrid cloud storage services, ensuring that all customer requirements and service level agreements (SLAs) are met.
• Hybrid Cloud Strategy: Develop and implement strategies for integrating on-premises and cloud-based storage solutions to provide a seamless hybrid cloud environment.
• Customer Liaison: Act as the primary point of contact for internal and external customers, ensuring a high level of customer satisfaction and service reliability.
• Performance Monitoring: Continuously monitor the performance, availability, and security of hybrid cloud storage systems, identifying opportunities for optimization.
• Service Optimization: Lead efforts to improve service performance, efficiency, and scalability of hybrid cloud sto...