Job Description
Location: Any twoday office (Helsinki, Tampere, Hyvinkää, Turku, Jyväskylä, Oulu, Lappeenranta) with flexible remote working opportunities.
Salary range: Base salary ranges from € + additional bonus based on your customer invoicing.
Do you want to shape how leading organizations use data to make real‑world impact?
We are looking for a Service Manager who combines strong service delivery expertise, solid business understanding, and a true customer-centric mindset. In this role, you will lead and continuously improve service operations, ensure high customer satisfaction, manage SLAs and governance frameworks, and proactively identify opportunities to enhance service value. You confidently coordinate cross-functional teams, drive operational excellence, and act as a trusted partner to your customers.
Responsibilities:
As a Service Manager, you will:
Act as the primary contact for service customers, ensuring high satisfaction through structured communication, service re...
Salary range: Base salary ranges from € + additional bonus based on your customer invoicing.
Do you want to shape how leading organizations use data to make real‑world impact?
We are looking for a Service Manager who combines strong service delivery expertise, solid business understanding, and a true customer-centric mindset. In this role, you will lead and continuously improve service operations, ensure high customer satisfaction, manage SLAs and governance frameworks, and proactively identify opportunities to enhance service value. You confidently coordinate cross-functional teams, drive operational excellence, and act as a trusted partner to your customers.
Responsibilities:
As a Service Manager, you will:
Act as the primary contact for service customers, ensuring high satisfaction through structured communication, service re...
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