Service Manager

The Compute Service Manager (Governance & Operations Support) is responsible for supporting the Compute Tower through effective governance, vendor coordination, compliance oversight, and operational controls. The role ensures that vulnerability management, patching governance, vendor procurement, access rights, and compute inventory processes are executed in line with organizational policies, security standards, and regulatory requirements.

Key Responsibilities

Vulnerability & Patching Management Governance

• Govern and coordinate vulnerability remediation and patching activities across compute environments.
• Track patch compliance, remediation timelines, risk exceptions, and escalation status.
• Collaborate with security, infrastructure, and vendor teams to ensure vulnerabilities are prioritized and addressed.
• Produce governance reports, dashboards, and audit artefacts for management and regul...