Service Manager

AI Futuretech Sdn Bhd – Kuala Selangor, Selangor

We are seeking for an experienced Service Manager to join our dynamic team at AI Futuretech Sdn Bhd (Jaecoo Puncak Alam). As a Service Manager, you will be responsible for managing the smooth operation of our automotive workshop, maintaining high standards of customer satisfaction, and driving profitability.

What you'll be doing

• Supervise and coordinate the work of the service technicians to ensure timely and high-quality vehicle repairs
• Manage the service department's budget and inventory of parts and supplies
• Liaise with customers to understand their needs and provide updates on the status of their vehicles
• Develop and implement strategies to improve the efficiency and productivity of the service department
• Ensure compliance with all relevant automotive industry regulations and safety protocols
• Provide training and mentorship to service technicians ...