Service Manager

Service Manager

Department: Service - Service Management

Employment Type: Permanent - Full Time

Location: Malaysia/Kuala Lumpur

Reporting To: Service Manager, SEA

Compensation: RM10,000 - RM16,000 / month

Description

ROLE PURPOSE

The Service Manager is accountable for the successful delivery of service to our customers and the profitability of that service, and for building and sustaining relationships with strategicreach partners, customers, and internal stakeholders (local, regional, and global) in addition to the day‑to‑day management of the Malaysia service teams including technical field services, product maintenance, customer training, and support functions.

Key Responsibilities

Operations Leadership:

• Direct and coordinate day‑to‑day functions of the operation and field teams.
• Implement operational strategies a...