Job Description

Overview

eir evo talent are currently recruiting for a ServiceNow Architect for our client in Dublin, this is a permanent, hybrid role. 


Key Responsibilities 

  • Define and maintain the overall architecture of the ServiceNow platform. 
  • Lead the design and implementation of core ITSM modules (Incident, Problem, Change, Request, CMDB). 
  • Architect and oversee the development of a comprehensive reporting and analytics framework using Performance Analytics, Reporting, and Dashboards. 
  • Collaborate with stakeholders to gather requirements and translate them into scalable solutions. 
  • Ensure platform governance, security, and performance best practices are followed. 
  • Design and oversee integrations with third-party systems (e.g., monitoring tools, HR, finance). 
  • Develop a roadmap for future module adoption (ITOM, ITBM, HRSD, CSM, etc.). 
  • Provide technical leadership and mentorship...

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