Service Now Developer

Location: Multiple locations within INDIA

Work Mode: HYBRID

Experience: 6+ years

Required Skills

• Strong hands-on experience with ServiceNow SecOps (SIR, VR) and ITOM (Discovery, Service Mapping, Event Management).
• Proficiency in ServiceNow scripting (JavaScript, Glide).
• Knowledge of ITIL processes and security frameworks.
• Experience with API integrations and MID Server configuration.
• Familiarity with cloud environments (AWS, Azure) and monitoring tools.
• ServiceNow certifications (SecOps and ITOM Implementation Specialist preferred).

Key Responsibilities

• Implement SecOps Modules: Configure Security Incident Response (SIR), Vulnerability Response (VR), and Threat Intelligence workflows.
• ITOM Configuration: Deploy and maintain Discovery, Service Mapping, and Event Management for accurate CMDB and operational health.
• Integration: Connect ServiceNow with SIEM tools, vulnerability scanners (e.g., Qualys, Tenable), and monitoring systems.
• Automation: Use Orchestration and Flow Designer to automate remediation and operational tasks.
• CMDB Management: Ensure accurate configuration item (CI) data for both security and operations.
• Incident & Change Alignment: Link security incidents to ITSM processes for coordinated response.
• Monitoring & Alerts: Configure Event Management to correlate alerts and trigger automated workflows.
• Compliance & Governance: Support regulatory compliance through integrated security and operational controls.
• Collaboration: Work with cybersecurity, IT operations, and infrastructure teams to deliver end-to-end solutions.