Service Now Developer

P1

Category 1

STS

Role ServiceNow Engineer

3+ years of experience in ServiceNow ITSM, in a Telecom environment or similar technology-led industry.

Prier experience and understanding on ServiceNow development and integrations for ITSM module.

Experience with ServiceNow issues analysis and fixing for ITSM modules.

Oversee the incident and problem management processes, ensuring timely resolution of issues and identifying root causes for continuous improvement.

Demonstrate in-depth knowledge of ServiceNow platform administration, configuration, customization, upgrade, and patching.

Collaborate with cross-functional teams and stakeholders to integrate ServiceNow into overall project and support strategies.

Demonstrate a flexible and adaptive approach to accommodate changing business needs.

Resolution of client-reported incidents in a timely and efficient manner.

Develop and update UI policies, business rules, ...