Service Ontario - Customer Support Specialist

Service Ontario - Customer Support Specialist

Staples Canada invites you to join our team as a customer support specialist. In this role you will be the primary point of contact for customers accessing ServiceOntario services at our store locations.

About the Company

Staples Canada is a Working and Learning Company that inspires people to work smarter, learn more, and grow every day. We partner with ServiceOntario to bring essential government services — such as driver’s license renewals and health card applications — directly into our stores, creating a convenient, unified experience for customers.

Role Overview

• Ensure exceptional customer satisfaction with accuracy and professionalism while processing inquiries both in person and online, verbally or written.
• Provide information and clarification on all requests, including types of services, fees, and eligibility.
• Inte...